Simple, per-agent pricing.
No per-ticket fees, no client-count limits. Pay for the seats your team actually uses.
Starter
For a small support team getting organized.
Up to 3 agents
Book a demo- Omnichannel ticketing (email + portal)
- Public knowledge base
- Basic reporting
- Email support
Growth
For an MSP running support as a real practice.
Up to 15 agents
Book a demo- Everything in Starter
- Live chat widget
- AI triage & reply drafting
- Custom domain for your client portal
- SLA policies & breach alerts
- Time tracking & client invoicing
Scale
For larger teams supporting many clients at once.
Unlimited agents
Book a demo- Everything in Growth
- Outbound webhooks & integrations
- Advanced reporting & audit log
- Priority support
- Custom onboarding
Need something custom for a very large team? Talk to us.
Pricing questions
How does per-agent pricing work?
You pay for the agents on your own team who have a login — providers and internal staff. There's no charge based on how many clients or tenants you support, and no per-ticket fee.
Can I change plans later?
Yes. Talk to us and we’ll move your account to a different tier — nothing about your data or tickets changes.
Is there a free trial?
We run every new account through a short guided demo first, so we can set up your first inbox and a sample SLA policy together rather than leaving you to a blank dashboard. Book a demo to get started.
What happens to my data if I cancel?
Your tickets, knowledge base, and client data stay yours — see our Privacy Policy for our data retention and export commitments.
Still deciding?
Book a demo and we'll help you figure out which plan actually fits your team.
Book a demo